{"id":4768,"date":"2024-02-19T20:32:47","date_gmt":"2024-02-19T20:32:47","guid":{"rendered":"https:\/\/webmaxsolution.com\/modern-classics\/?page_id=4768"},"modified":"2024-02-19T20:32:50","modified_gmt":"2024-02-19T20:32:50","slug":"returns-and-exchanges","status":"publish","type":"page","link":"https:\/\/shopmodernclassics.co.za\/index.php\/returns-and-exchanges\/","title":{"rendered":"Returns and Exchanges"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">We want you to be completely satisfied with your purchase from Modern Classics. If for any reason you are not happy with your order, we offer hassle-free returns and exchanges. Please review the following guidelines and procedures:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Return Policy<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You may return any unworn, unwashed, and undamaged item within 14 days of receiving your order for a full refund.<\/li>\n\n\n\n<li>All returns must be accompanied by the original proof of purchase (order confirmation email or packing slip).<\/li>\n\n\n\n<li>Items must be returned in their original condition, with tags attached, and in their original packaging.<\/li>\n\n\n\n<li>Please note that shipping fees are non-refundable, and customers are responsible for return shipping costs unless the return is due to a mistake on our part or a defective item.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Exchange Policy<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If you would like to exchange an item for a different size, color, or style, please contact us within 14 days of receiving your order to arrange an exchange.<\/li>\n\n\n\n<li>Exchanges are subject to product availability. If the requested item is not available, we will issue a refund for the returned item.<\/li>\n\n\n\n<li>Like returns, exchanges must be in their original condition, with tags attached, and in their original packaging.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>How to Initiate a Return or Exchange<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To initiate a return or exchange, please follow these steps:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Contact our customer support team at <a>support@modernclassics.com<\/a> within 14 days of receiving your order to request a return or exchange.<\/li>\n\n\n\n<li>Provide your order number and details about the item(s) you wish to return or exchange.<\/li>\n\n\n\n<li>Our customer support team will provide you with a return authorization and instructions on how to return the item(s).<\/li>\n\n\n\n<li>Once we receive the returned item(s) and verify their condition, we will process your refund or exchange promptly.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Damaged or Defective Items<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you receive a damaged or defective item, please contact us immediately at <a>support@modernclassics.com<\/a> with photos of the damage or defect. We will work with you to resolve the issue as quickly as possible.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Contact Us<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you have any questions or concerns about our returns and exchanges policy, please don&#8217;t hesitate to contact us at <a>support@modernclassics.com<\/a>. Our customer support team is here to assist you.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Thank you for shopping with Modern Classics!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We want you to be completely satisfied with your purchase from Modern Classics. If for any reason you are not happy with your order, we offer hassle-free returns and exchanges. Please review the following guidelines and procedures: Return Policy Exchange Policy How to Initiate a Return or Exchange To initiate a return or exchange, please [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-4768","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/shopmodernclassics.co.za\/index.php\/wp-json\/wp\/v2\/pages\/4768","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shopmodernclassics.co.za\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shopmodernclassics.co.za\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shopmodernclassics.co.za\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/shopmodernclassics.co.za\/index.php\/wp-json\/wp\/v2\/comments?post=4768"}],"version-history":[{"count":1,"href":"https:\/\/shopmodernclassics.co.za\/index.php\/wp-json\/wp\/v2\/pages\/4768\/revisions"}],"predecessor-version":[{"id":4770,"href":"https:\/\/shopmodernclassics.co.za\/index.php\/wp-json\/wp\/v2\/pages\/4768\/revisions\/4770"}],"wp:attachment":[{"href":"https:\/\/shopmodernclassics.co.za\/index.php\/wp-json\/wp\/v2\/media?parent=4768"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}